Patient Accounts

At Lucas County Health Center, our commitment to patient care goes beyond medical services. We are dedicated to assisting our patients in various ways, including:

  1. Insurance Coverage: We’re here to help you understand if your insurance will cover specific services.
  2. Prior Authorizations: We can assist in obtaining the necessary approvals for procedures or tests conducted at LCHC.
  3. Financial Assistance Programs: We’re available to guide you on the various assistance programs, such as Medicaid, Hawk-I, and Financial Assistance, that might be available to you.
  4. Billing Details: If you need a breakdown of your charges, just let us know, and we’ll provide an itemization upon request.
  5. Billing Questions: Feel free to reach out to us with any questions about your bills or to discuss setting up payment arrangements.

We’re here to make your healthcare experience as smooth and supportive as possible.

If you have questions or need to arrange payments, please don’t hesitate to get in touch with the LCHC Business Office during our regular business hours. We’re here to assist you.

Price Transparency

At Lucas County Health Center, we are committed to ensuring you have the information you need to understand and plan for potential out-of-pocket costs associated with the medical services provided to you or your loved ones. To explore Price Transparency, including cost estimates and access to our online estimate tool, please click the button below for more information.

Patient Statements

We’ve partnered with Avadyne Health, a trusted Iowa-based leader in hospital receivables management, to handle statements for all our services.

Here’s how it works: After your insurance pays its part, your account details are sent to Avadyne. They will then send you a statement for any remaining balance you owe. This new approach ensures that your statements are more user-friendly and easier to understand. Additionally, an Avadyne representative will reach out to you to clarify your bill, answer any questions, and help streamline payment plans for your convenience.

If you have any questions or concerns about this new process, please feel free to contact our Financial Counselor or Business Office Manager at (641) 774-3000.

Insurance Plans

Need insurance? Visit healthcare.gov for insurance options.

Financial Assistance

At LCHC, we recognize that managing medical expenses can be challenging. That’s why we provide financial assistance to eligible individuals. To apply for financial assistance, please follow these steps:

  1. Download and complete our Financial Assistance Application.
  2. After completing the necessary forms, please return the application along with the required documents, such as your most recent filed tax returns and income documentation for the past three months to the following address:

Lucas County Health Center

Attn: Financial Counselor
1200 N 7th Street
Chariton, IA 50049
(641) 774-3201