Our impact goes far beyond the care we provide inside our hospital and clinics. Every patient we care for, every family we support, every employee we employ, and every community partnership we build helps strengthen the place we call home.
As your community hospital, we’re proud to invest in Lucas County and the surrounding communities we serve. Take a look at the people, programs, partnerships, and resources that make LCHC part of the fabric of our community.
Annual Report
As a Critical Access Hospital, Lucas County Health Center is required to document compliance with Federal regulations and Critical Access Hospital Conditions of Participation. To do so, LCHC carries out a yearly evaluation of its program, including a review of service utilization and the number of patients served, an annual review of policy and procedures, and a sample of both active and closed clinical records.
Additionally, our performance review touches on service volume, type of service, trends, concerns, and accomplishments. Our Leadership Team and Board of Trustees use this information to develop action plans, including opportunities for improvement.
Information in this Annual Report was obtained through the following mechanisms:
- Utilization review
- Committee agendas and minutes
- Incident and variance reports
- Patient satisfaction data
- Statistical reports
Goals for Fiscal Year 2026
- Implement strategic plan focused on patient experience, workforce engagement, community connection, and financial stability
- Recruit physicians and providers to strengthen access and expand specialty services
- Evaluate opportunities to expand or enhance surgical specialties
- Advance facility modernization and equipment upgrades
- Develop a scholarship program for local students and staff in healthcare careers
- Finalize plans for new construction starting in Spring 2027
- Strengthen workforce stability and a positive, team-centered culture
- Explore new revenue opportunities and strategic partnerships
Community Benefit
Each year the Iowa Hospital Association (IHA) studies the economic impact hospitals have on their communities. This study looks at how hospitals and the healthcare industry contribute to local jobs, household income, retail sales, and sales tax revenue.
The study uses information provided by Iowa hospitals through the Ameican Hospital association’s Annual Survey of Hospitals, along with economic modeling tools, to measure impact. Together, this data demonstrates the important role hospitals play – not only in caring for their communities, but also in supporting the economy as a whole.
Read more about our Economic Impact.
Community Health Needs Assessment
Healthcare is always changing and so are the needs of the people we serve. We believe one of the best ways to care for our community is to ask and listen to what is needed. That’s why we partner with Lucas County Public Health to complete a Community Health Needs Assessment (CHNA) every five years.
This assessment gives our organizations the opportunity to hear from our community, better understand the challenges they face, and identify barriers making it harder to access care and a healthy life. We use what we learn to guide our education, community outreach, and support programs to ensure our efforts are focused on the greatest need.
In 2023, the CHNA identified the following as some of the top health concerns Lucas County residents face:
- Mental health
- Insurance gaps
- Transportation
- Skin cancer
- Blood pressure
Download the Community Health Needs Assessment Results
Understanding what our community needs is an essential part of building a healthier future. We’re committed to listening and learning alongside our neighbors to make Lucas County a better place to call home.