At Lucas County Health Center, we encourage patients to have their trusted support system with them during moments of stress and health challenges. We firmly believe that this practice contributes to a more comfortable environment and fosters strong relationships among patients, their families, and our staff.
Entrances:
- Main Entrance: Doors open from 7 AM to 5 PM on weekdays. During weekends, they are locked. Patients and visitors should use the ER entrance.
- Emergency Room Entrance: Doors are locked at all times. Patients and visitors can use the intercom system to request entry by pressing the ‘buzz in’ button.
Visitation Guidelines:
Age Restrictions: Children under 15 visiting patient care areas must always be accompanied by an adult. Adult supervision ensures that children do not disturb patients. If any disruptions occur due to children, the supervising adult will be informed, and they may be asked to leave.
Isolation Patients: Visitors of patients in isolation must strictly follow the infection control signage instructions. In some cases, visitors may be restricted from visiting patients in isolation. This is essential for the safety of both the patients and visitors. For the well-being of everyone, visitors who do not adhere to isolation protocols may have their visitation privileges revoked.
Other: Staff members may impose additional restrictions based on patient needs. Visitors are expected to comply with these requests. Visitors who refuse to follow these guidelines may be asked to leave for the benefit of patient care and safety.
Visiting Hours:
Clinic/Specialty Clinic: No restrictions as long as visitors are not disruptive. Due to space limitations, we recommend only 1-2 visitors in the exam room.
Same Day Surgery: Due to the condensed area and the need for staff to move freely when tending to patients, we encourage only 1-2 visitors to accompany the patient.
Surgery/PACU: Visitors, family, and friends will not be permitted in the surgical/PACU area except when the patient’s condition is critical. On such an occasion, the clergy, close relatives or friends may be permitted to see the patient in the designated area for a small period of time, if the situation allows. No more than 2 people will be allowed to visit at a time unless approved by staff.
Med/Surg: Visitation hours at 7 AM – 8 PM. Situations may arise where our staff requests a visitor to stay beyond the scheduled hours. (These will be handled on a case-by-case basis.)
Special Care Unit: Due to the specific medical needs of the patient, the higher level of care being provided, and the physical limitations of the patient, the SCU visitation schedule is at the discretion of the provider and nursing staff.
Emergency Department: One support person is allowed to stay with the patient during the course of their stay. However, overall patient care, patient needs, and census of the ED may require restrictions. Visitation will remain flexible at the discretion of the ED staff. All other visitors will be required to wait in the outpatient lobby and will not be allowed to stand or sit in the halls outside the treatment area or at the ED main desk.
