Patient Accounts

1200 North 7th Street, Chariton, Iowa 50049
Phone: (641) 774-3000 | Toll-free: (800) 404-3111

At LCHC, we know the financial side of healthcare can sometimes feel confusing. Our Patient Accounts team is here to help you understand your bills, insurance coverage, and payment options so you don’t have to navigate it alone.

We can help with:

  • Insurance and coverage, including helping you understand what your insurance may cover and what you may be responsible for paying
  • Prior authorizations and assisting with obtaining required insurance approvals for certain tests and procedures
  • Financial assistance and helping you explore programs that may be available to you, including Medicaid, HAWK-I, and LCHC’s Financial Assistance Program
  • Billing questions, explaining your bill, providing an itemized statement, and answering questions about your charges
  • Payment options, including working with you to set up payment and finding options that work for your situation

Have a question or need help understanding your options? Contact our Business Office during regular hours and we will gladly assist you.

 

 

Price Transparency

Understanding healthcare costs can be challenging. We’re here to help you find the information you need to plan for your care and better understand your potential out-of-pocket costs. Explore our Price Transparency resources for pricing information, cost estimates, and access to our online estimate tool.

Price Transparency Information

Patient Statements

We know that healthcare billing can sometimes be confusing. To make the process easier, LCHC has partnered with Avadyne Health, an Iowa-based company that specializes in helping healthcare organizations manage patient billing.

Here’s what you can expect: After your insurance company processes your bill, any remaining balance will be sent to Avadyne Health. You’ll receive a statement with the details of what you owe and information about how to make a payment.

Avadyne Health representatives are also available to help answer questions about your statement, explain your balance, and discuss payment options. Our goal is to make your billing experience as simple and straightforward as possible.

Have questions? We’re still here to help. You can contact our Financial Counselor or Business Office Manager at (641) 774-3000 during regular business hours.

Insurance Plans

Need insurance? Visit healthcare.gov for insurance options.

Forms & Documents

Click on links to view, save, or print documents.

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