LCHC Issues Warning About Text Messaging Scam

Lucas County Health Center (LCHC) is issuing a public warning to residents about a concerning text messaging scam that has recently come to our attention. Several individuals have reported receiving fraudulent text messages from an unknown source, falsely claiming to be associated with LCHC and referencing genetic testing.

The scam message typically alleges that a healthcare provider, sometimes even mentioning a specific name such as “Kayla Wallace,” has ordered genetic testing. It then instructs recipients to visit a website to access test results and additional information. Those behind these messages are using tactics to make them seem genuine by referencing names or departments specific to LCHC.

It is important to note these text messages are fraudulent and are, in no way, associated with LCHC or any provider, staff or service. Community members are encouraged to be cautious when receiving such messages.

How To Protect Yourself From this Scam:

To ensure you are not a victim of a scam, we recommend following these tips from the U.S. Department of Health and Human Services:

  • Be wary of anyone offering you “free” genetic testing, especially if they ask for any personal information.
  • Do not click any links or follow the instructions provided in these fraudulent texts.
  • When in doubt about the legitimacy of a message, contact your healthcare provider and/or nurse using their clinic’s official number. For inquiries related to LCHC Medical Clinic, call (641) 774-8103.
  • Do not share personal and payment information over the telephone unless you initiated the conversation or confirmed the identity of the caller.

LCHC takes this matter seriously and is dedicated to ensuring the safety and security of our community. If you have questions or concerns regarding this scam or related issues, please feel free to reach out to LCHC’s Marketing Manager at (641) 774-3219 or