Clinic Clerk/Receptionist

Department:

Medical Clinic, Specialty Clinic, Diabetes Education

Days and Shifts:
  • Full-time position
  • Monday – Friday from 7 AM or 8 AM – 5 PM or 7 PM (varies)
  • Works every 4th or 5th Saturday from 7:45 AM – 12 PM and Sunday from 10:45 AM – 3 PM
Description:
  • Responsible for answering multi-line telephone, scheduling appointments, routing phone calls and taking messages
  • Obtains insurance information and checks patients in upon their arrival
  • Greets and assists customers as needed
  • Other clerical support as requested
Requirements
Educational/Experience:
  • High School diploma or equivalent
  • Excellent verbal/interpersonal customer service and computer skills
  • Ability to use electronic medical record and other software programs
  • Ability to read, write, speak and understand English well
  • Experience in healthcare setting helpful
Contact:

Stephanie Bear, Human Resources Director
Email: sbear@lchcia.com
Phone: (641) 774-3216

Benefits:

This is a full-time position and is eligible for the following benefits:

Health Insurance
Provides comprehensive medical coverage that includes physician services, hospitalization, and prescriptions; available on the first of the month following hire date; paid by LCHC and employee
Dental Insurance
Provides comprehensive dental coverage that includes preventative, routine, and major care/services; available on the first of the month following hire date; paid by LCHC and employee
Vision Insurance
Provides comprehensive vision coverage that includes exam, prescription glasses, and/or contact lenses; available on the first of the month following 60 days of employment; paid by employee
Cafeteria Plan
Provides pre-tax options for medical and dependent care expense reimbursement; paid by employee
Group Life and AD&D Insurance
Provides life and AD&D insurance of $15,000 for employee and $2,000 for spouse and dependents; paid by LCHC
Voluntary Life Insurance
Provides optional life insurance for employee, spouse, and dependents; available on the first of the month following 60 days of employment; paid by employee
Group Short-Term Disability
Provides income protection up to 50% of weekly earnings for disability up to 13 weeks; is effective first day of accident or fifteenth day of sickness or pregnancy; Available first of the month following 60 days of employment; paid by LCHC
Group Long-Term Disability
Provides income protection up to 50% of monthly earnings to a maximum of $6,000 per month for disability following 90-day waiting period; available first of the month following 60 days of employment; paid by LCHC
Allstate
Opportunity to purchase additional insurance policies (accident, cancer indemnity, intensive care/critical illness, etc.); available the first of the month following 60 days of employment; paid by employee
IPERS
Retirement program offered through Iowa Public Employees’ Retirement System; effective the first of the month following 60 days of employment; paid by LCHC and employee 
457/401(a)
Opportunity to make pre-tax contributions to a tax-deferred retirement plan with Hartford; available the first of the month following 60 days of employment; paid by  employee 
Employee Assistance Program
Provides confidential assistance in dealing with person concerns for employee and immediate family members; available immediately; paid by LCHC
Paid Time Off
Accrual of vacation, holidays, sick, and personal days; available immediately; paid by LCHC