Understanding Medicare and choosing the right coverage can feel overwhelming. LCHC Volunteer Services offers free, confidential Medicare counseling through the Senior Health Insurance Information Program (SHIIP) and Senior Medicare Patrol (SMP).
Our trained volunteers provide one-on-one assistance to help you understand your Medicare options, make informed insurance decisions, and recognize potential fraud and scams. Whether you’re approaching Medicare eligibility, reviewing your current coverage, or have questions about a medical bill, we’re here to help.
How We Can Help
SHIIP and SMP counseling is personalized to your questions and needs. Our trained volunteers can help you:
- Understand your Medicare benefits, coverage, and rights
- Learn how to recognize and avoid Medicare fraud and scams
- Organize medical bills and Medicare statements
- Understand the process for filing or appealing claims
- Explore programs that may help with Medicare costs
- Review Medicare prescription drug plan options
- Compare Medicare Supplement and Medicare Advantage plans
- Evaluate retiree health coverage and long-term care insurance options
Free, Confidential Medicare Counseling
SHIIP is a free service offered through the State of Iowa. Counseling is confidential and provided by trained volunteers who can help you understand your options without making decisions for you.
Appointments are required to ensure you have time to discuss your individual questions and concerns.
Helpful Documents
Explore the resources below to learn more about Medicare, compare coverage options, and prepare for important insurance decisions.
